Electric Bikes
What is a folding electric bike, and who is it for?
A folding electric bike combines a foldable frame with an electric pedal-assist motor, making it a great choice for anyone who wants a compact way to get around, easy to store in a condo, at the cottage, or in a car trunk. ADO models are designed for condo dwellers, outdoor enthusiasts, and cottage owners looking for a lightweight, low-maintenance e-bike that performs well on bike paths across Quebec and Ontario.
What's the difference between a pedal-assist electric bike and a fully electric (throttle) bike?
A pedal-assist e-bike (sometimes called a pedelec) boosts your pedaling through a motor that kicks in when you pedal and stops when you stop. A fully electric bike moves without any pedaling at all, more like a motorized scooter. In Canada, only pedal-assist e-bikes are legally classified as bicycles, and adults 18 and older don't need a licence or registration to ride one. ADO models are pedal-assist e-bikes that meet federal Canadian regulations.
Is a folding electric bike as sturdy as a regular bike?
Yes, as long as you choose a quality model. ADO bikes are built on tested aluminum or carbon fibre frames (depending on the model), with components rigorously checked to withstand daily use. The folding mechanism is engineered to handle repeated everyday stress. As with any bike, periodic checks of the fastening points are recommended to keep things safe on the bike path.
Do I need a driver's licence to ride an electric bike in Quebec or Ontario?
For adults 18 and older, no. In Canada, an electric bike that meets federal regulations (500 W motor maximum, assisted speed of up to 32 km/h, working pedals) doesn't require a driver's licence, registration, or mandatory insurance. In Quebec, however, riders aged 14 to 17 must hold a Class 6D moped licence to ride on public roads (see the minimum age question below for the full breakdown by province). ADO bikes are designed to meet these criteria and can be used like a regular bike, no paperwork required, for the vast majority of riders.
Are ADO bikes compliant with Canadian e-bike laws?
Yes. ADO bikes sold in Canada come with a Bafang motor and are capped at an assisted speed that meets federal Canadian standards for power-assisted bicycles. They're equipped with working pedals and an automatic motor cutoff beyond the regulated speed. ADO is a European brand distributed exclusively in Canada by Vélo ADO Canada, based in Quebec since 2024.
What's the minimum age to ride an electric bike in Canada?
The minimum age depends on the province. In Quebec, you must be at least 14 years old to ride an e-bike on public roads; riders aged 14 to 17 need a Class 6D moped licence issued by the SAAQ, and no licence is required once you turn 18. In Ontario, the minimum age is a strict 16, with no younger tier or exception. Some municipalities and parks may add their own restrictions, so always check local signage before heading out.
Do I need to wear a helmet to ride an ADO bike?
Yes, in both provinces. Helmets are mandatory for e-bike riders in Quebec and in Ontario, regardless of age. This is stricter than the rule for regular bicycles: in both provinces, an adult can ride a standard bike without a helmet, but that exemption doesn't apply to e-bikes. Choose a helmet certified to CSA, CPSC, or EN 1078 standards for a safe ride.
What's the top speed of an ADO electric bike?
The motor on ADO bikes cuts off pedal assist at 25 km/h, a factory setting designed to optimize safety and stretch battery range. That's well under the maximum allowed by federal Canadian regulations, which permits assist up to 32 km/h, so your ADO bike is fully street-legal across Canada. This setting also falls within the most common US thresholds (20 mph, or about 32 km/h), a nice bonus for RV owners crossing the border. Past 25 km/h, the motor stops assisting, but you can keep pedaling on your own as much as you like.
What's the real-world range of an ADO bike in pedal-assist mode?
In pedal-assist mode, ADO bikes offer a range of up to 100 km depending on the model, under ideal conditions: average rider weight, flat terrain, mild temperatures, and moderate assist level. In everyday use on Quebec bike paths, real-world range typically falls between 40 and 70 km. Cold weather, hills, and higher assist levels all reduce that range. This figure applies exclusively to pedal-assist mode, not to full-throttle electric mode.
Can I ride my ADO bike on bike paths?
Yes. ADO bikes are classified as power-assisted bicycles and are permitted on bike paths in Quebec and Ontario, just like any regular bike. Their 25 km/h assisted speed meets the rules in place on cycling routes. Some national parks or private trails may have their own restrictions, so always check local signage before you head out.
Can I ride my ADO bike in the rain?
Yes. ADO bikes are built to handle normal weather conditions, including light to moderate rain. The electrical components and battery are protected against water splashes. Avoid submerging the bike, riding through deep puddles, or using a high-pressure hose to clean it. In heavy rain, slow down and watch for slippery surfaces on the bike path.
What's the difference between the ADO AIR20S, AIR20 PRO, and AIR20 ULTRA models?
The AIR series models (e.g., the AIR20S) are the entry-level versions: a lightweight folding frame, a capable Bafang motor, and a torque sensor for smooth pedaling. They're well-suited to city commuting and bike paths without much elevation change. The PRO models add a 2-speed automatic transmission, better hill-climbing capability, and upgraded components (brakes, display, suspension depending on the model). The ULTRA models are the top performers, with a 3-speed automatic transmission, more refined power delivery, and better versatility across varied terrain. In short: AIR for lightness, PRO for versatility, ULTRA for maximum performance.
Is the ADO bike suitable for tall or short riders?
ADO bikes are designed to fit a wide range of body types. Seat height is adjustable and the handlebar can be adjusted on most AIR series models, allowing for a personalized riding position. Recommended dimensions and height ranges vary by model. Check the spec sheets at ado-canada.com or reach out to our team at info@ado-canada.com to find the model that best fits your build.
Can I pedal without assist on an ADO electric bike?
Absolutely. ADO bikes work like regular bikes when the electric assist is turned off or the battery is dead. The rear hub motor doesn't add noticeable resistance when pedaling without assist. Some riders choose to pedal unassisted on flat terrain for the workout, then switch on assist for hills or longer distances.
What are the advantages of a folding electric bike compared to a standard electric bike?
A folding electric bike like the ADO models offers three distinct advantages: it stores easily in a condo, at the cottage, or in a standard car trunk; it's more discreet and less likely to be stolen during extended parking; and it's ideal for multimodal commutes that combine cycling and public transit. Its compact format doesn't come at the cost of performance, thanks to the Bafang motor and the belt drive available on recent models.
How does pedal-assist work on an ADO bike?
ADO bikes use a torque sensor that detects how hard you're pedaling and adjusts motor assist in real time. The harder you pedal, the more the motor amplifies your effort, proportionally. This gives a natural, responsive ride feel, especially useful on hills or when starting from a stop at intersections. You can adjust the assist level (typically 1 to 5) through the display built into the handlebar.
What's the difference between pedal assist and a throttle?
Pedal assist (PAS) only delivers motor power while you're pedaling, in proportion to your effort. A throttle, on the other hand, lets you accelerate without pedaling at all, like an electric scooter. ADO bikes run primarily on pedal-assist mode, which is what keeps them legally classified as bicycles in Canada. Using a throttle alone may be subject to restrictions depending on the province and where you're riding.
Is an ADO bike suitable for cottage trails or gravel roads?
The AIR series models are designed primarily for hard surfaces and bike paths, but they handle compacted gravel roads well, the kind typical of cottage access roads in the Laurentians, Lanaudière, or the Eastern Townships. For rougher terrain, the AIR28 PRO with its front suspension fork offers extra comfort. Reach out to our team at info@ado-canada.com to find the model best suited to your riding habits.
Does ADO offer electric fat bikes? How are they different from the AIR models?
The Vélo ADO Canada lineup focuses on the AIR series of folding electric bikes, known for their light weight and versatility on bike paths and gravel roads. Electric fat bikes are distinguished by their oversized tires (generally 4 inches and up), which provide better grip on snow and sand at the cost of extra weight. Check ado-canada.com for the latest models available in Canada, as the lineup evolves regularly.
Is an electric fat bike suitable for winter use in Quebec?
Generally speaking, an electric fat bike handles Quebec winters better than a bike with standard tires, thanks to its wide tires that provide better flotation on packed snow. That said, the lithium-ion battery on any electric bike loses range in cold weather (below 0°C). It's recommended to keep the battery warm before heading out and to store it indoors. Check ado-canada.com for models available and suited to Canadian winter conditions.
🛒 Buying, Pricing and Delivery
What's the price of an ADO electric bike in Canada?
ADO electric bikes are competitively priced for quality folding e-bikes on the Canadian market. Prices vary by model and technical features (number of automatic gears, transmission type, frame material). Check the online shop at ado-canada.com for current pricing on each model, and enjoy free shipping across Canada on orders of $500 and up.
Is shipping free?
Yes, on orders of $500 and up, shipping is free anywhere in Canada. For orders below that amount, a $21.90 plus tax shipping fee applies. Check our shipping policy at ado-canada.com for full details. It's a real perk when you consider that shipping a bike can add significant costs at other online retailers.
How long does delivery take?
Orders are processed within 1 to 2 business days. Delivery generally takes between 2 and 7 days depending on your location in Canada. Once your order ships, you'll receive a confirmation email with a real-time tracking link. For more detail on delivery times for your region, check our shipping policy at ado-canada.com.
Do you ship internationally?
No. Vélo ADO Canada sells and ships exclusively within Canada. We're the official and exclusive distributor of ADO electric bikes in Canada. For orders outside Canada, visit the brand's international site at adoebike.com to find the authorized distributor in your country.
Does ADO offer an in-home demo or test ride service?
Yes. Vélo ADO Canada offers an exclusive in-home demo service: an advisor comes to you so you can try the models you're interested in, on your own schedule. To book a demo, email info@ado-canada.com with your full name, address, phone number, the models you're interested in, and your availability. You can also sign up for our newsletter at ado-canada.com to hear about demo events in your area.
What payment methods do you accept?
Vélo ADO Canada accepts major credit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured through the Shopify platform. Prices are shown in Canadian dollars (CAD) and include applicable taxes at checkout.
Does ADO offer financing or instalment payments?
Split payment options may be available depending on the financial partners active at the time of your purchase on ado-canada.com. Check the checkout page when placing your order to see available options, or email info@ado-canada.com for current financing details. The e-bike market moves quickly and new options are added regularly.
What's your return and refund policy?
Vélo ADO Canada offers a 7-day return policy for items returned unused and in their original packaging. A 15% restocking fee applies. All returns must be pre-authorized by our team. To start a return, visit the Returns & Refunds page at ado-canada.com or contact us at info@ado-canada.com with your order number and reason for return.
How do I exchange an item?
The fastest way to get the item you want is to return the one you have under our return policy, then place a new order. Since inventory can change quickly, this approach ensures you get the model you want without waiting on a hold. Reach out to our team at info@ado-canada.com to be guided through each step.
Are ADO bikes available in stores in Quebec or Ontario?
Vélo ADO Canada operates primarily online through ado-canada.com, with free shipping across Canada. For anyone who wants to see the models in person before buying, our in-home demo service is available on request in several regions. To find out about potential retail partners in your area, email info@ado-canada.com or check our site for the latest information.
Is there a warranty on ADO bikes?
Yes. ADO bikes come with a limited one-year warranty on the frame and mechanical components. Accessories and electronic parts may have different warranty periods depending on the component. The warranty covers manufacturing defects, not damage from improper use, accidents, or unauthorized modifications. To file a claim, contact info@ado-canada.com with your order number, your contact information, and a description of the issue with photos.
🔋 Batteries
What's the real-world battery range of an ADO bike?
Typical range in pedal-assist mode falls between 40 and 100 km depending on the model. In practice, on Quebec bike paths with moderate terrain, most riders report a range of 50 to 70 km per charge. Assist level used, rider weight, outdoor temperature, and terrain all significantly affect this number. This range applies exclusively to pedal-assist mode, not to full-throttle electric mode.
How long does a full battery charge take?
A full charge generally takes 4 to 6 hours with the included charger. It's best not to let the battery fully drain before recharging, and to avoid leaving it plugged in indefinitely once it's full. For long e-bike outings, charge it the night before so you start with 100% range.
How many charge cycles can an ADO battery handle?
The lithium-ion battery on ADO bikes handles roughly 600 to 800 full charge cycles while retaining about 70 to 80% of its original capacity. At 2 to 3 charges per week in typical use, that adds up to several years before you'll notice any real drop in range. Good charging habits (avoiding full discharges, keeping the charge between 20 and 80% day to day) extend the life of the cells.
Is the battery removable? Can I charge it indoors?
Yes. The battery on ADO bikes is fully removable. You can pop it out in seconds to charge it indoors with the included charger, keep it warm during the Quebec winter, or secure it during extended outdoor parking. It can also be charged directly on the bike through the built-in charging port, no need to remove it.
Can I ride the bike without the battery?
Yes. Without the battery, an ADO bike works like a regular pedal-powered bike. The rear hub motor doesn't add noticeable resistance when pedaling. It's a practical option if you want a workout without electric assist, or if your battery is charging at home while you head out on a short trip.
Can I fly with my ADO bike and its battery?
Lithium-ion batteries are subject to strict IATA (International Air Transport Association) rules. Most airlines limit or prohibit checking large-capacity batteries. Before flying, check the Wh capacity of your ADO model's battery and confirm your airline's specific rules. Some batteries can be carried in the cabin if their capacity is below regulatory thresholds.
What should I do if my bike's battery fully drains in cold weather?
If your battery drains in cold weather, bring it indoors and let it warm up to room temperature (15 to 20°C) before recharging. Never charge a lithium-ion battery below 0°C, as it can cause permanent damage. During Quebec winters, remove the battery and keep it warm before every ride to maximize range and cell lifespan. For more tips, check the battery care guide at ado-canada.com.
Can I buy a spare or replacement battery?
Yes, official ADO replacement batteries are available. We strongly recommend using only genuine ADO batteries to ensure compatibility, safety, and to keep your warranty intact. An uncertified third-party battery can damage your bike's electronic components. Check the Accessories section at ado-canada.com or contact info@ado-canada.com for availability for your specific model.
How should I store my ADO electric bike over the winter? Should I remove the battery?
Yes, it's recommended to remove the battery for winter storage. Keep it indoors, in a dry space between 10 and 20°C, with a charge level maintained between 50 and 70%. Recharge it every 2 to 3 months to prevent full discharge. The bike itself can be stored in a garage or a frost-free shed. A quick tune-up in spring (tire pressure, lubrication if applicable) will get you back on the road safely.
Is the ADO battery compatible with other electric bikes?
No. ADO batteries are designed specifically for their corresponding ADO models and aren't compatible with other e-bike brands. Likewise, don't use third-party batteries on your ADO bike, doing so could damage the electronics and void your warranty. For questions about compatibility between ADO models, contact info@ado-canada.com with your current model.
What's a seat post battery?
A seat post battery is a removable lithium-ion battery built into the bike's seat post rather than the frame. This clever design offers several advantages: a sleek, discreet look, better weight distribution on the bike, extra protection from impacts and the elements, and easy removal for indoor charging. This system is used on several ADO PRO and ULTRA models to combine performance with a clean look.
Which ADO models use a seat post battery?
This battery system is used on the following models in the ADO lineup: AIR20 PRO, AIR20 ULTRA, AIR Carbon, AIR28 PRO, and AIR28 ULTRA. The AIR30 PRO, AIR30 ULTRA, and the 20F Beast instead use a removable battery built into the frame. Entry-level models may have a different battery placement depending on their configuration. Check the detailed spec sheet for each model at ado-canada.com to confirm the battery type before buying.
Is the battery weather-resistant?
Yes. The battery on ADO bikes is built to handle daily use, including light rain and snow. Avoid full submersion, high-pressure water spray, and prolonged exposure to extreme humidity. In heavy rain or during extended outdoor parking, it's a good idea to remove the battery and store it somewhere protected to preserve its lifespan.
Does removing the seat post affect the seat height adjustment?
No. The seat post on ADO models has engraved height markings that let you reinstall it at the same height quickly. When you first set your position, just note the marking number that matches your ideal height. That way, every removal for charging requires no readjustment. This system is built for riders who remove the battery frequently as part of their daily routine.
Is the battery protected against theft?
Yes. The battery is secured with a key lock system. That said, for any extended parking in a public space, we strongly recommend removing the battery and taking it with you. This simple habit protects your investment from theft and also shields the battery from extreme temperature swings, especially during hot Quebec summers or cold winters.
🔧 Components and Maintenance
What kind of motor powers ADO bikes?
ADO bikes are equipped with a rear hub motor from Bafang, one of the most respected manufacturers in the e-bike industry. The motor is built into the rear wheel hub, making it discreet, quiet, and very low-maintenance. Its rated power is 250 W, which meets Canadian regulations for power-assisted bicycles, allowing use on bike paths without any additional restrictions.
What's a carbon belt drive, and which models have one?
A carbon belt drive replaces the traditional chain with a carbon fibre and Kevlar belt. It offers a quiet, clean (no grease) transmission that can last up to 30,000 km depending on use, with no lubrication required. This component isn't available on every ADO model, it's featured on certain recent PRO and ULTRA models. Check your model's spec sheet at ado-canada.com to confirm whether it includes this component before buying.
Are replacement parts available in Canada?
Vélo ADO Canada keeps replacement parts on hand for its model lineup. To order specific parts (brake pads, tires, cables, belt), contact our team at info@ado-canada.com with your model and bike serial number. For standard compatible parts (inner tubes, brake cables), your local bike shop can also help you out quickly.
Do I need to maintain my chain or belt regularly?
It depends on your model. If your ADO bike has a traditional chain, regular lubrication (every 200 to 300 km, or after a rainy ride) is recommended. If your model has a carbon belt drive, no lubrication is needed at all, a quick clean with soapy water is enough. Either way, check the tension and wear on the drivetrain periodically to keep your ride safe and comfortable.
Can I get my ADO bike serviced at a local shop?
Yes. Standard mechanical components on ADO bikes (brakes, tires, drivetrain, cables) can be serviced at most bike shops across Quebec and Canada. For work on electrical components (motor, display, battery), contact the ADO Canada team first at info@ado-canada.com to avoid voiding your warranty. Full repair tutorials are also available on ADO's official YouTube channel.
How much does an ADO electric bike weigh?
Weight varies by model. ADO bikes are among the lightest folding e-bikes available in Canada, with models starting at around 12.5 kg for the carbon fibre AIR Carbon. Aluminum-frame models weigh a bit more. Check the detailed spec sheet for each model at ado-canada.com for exact weight, as this figure varies significantly from one model to the next.
How does the ADO bike's folding mechanism work, and how long does it take?
Folding an ADO bike takes just a few simple steps: fold down the handlebar, fold the frame at the central hinge, then fold in the pedals. The whole process takes less than 15 seconds once you've got the hang of it. The folded bike can be carried by hand, stored in a standard car trunk, or tucked into a small urban storage space. Assembly and folding videos are available at ado-canada.com.
Do ADO bikes have hydraulic or mechanical brakes?
It depends on the model. Entry-level models may come with mechanical disc brakes, while PRO and ULTRA models are generally equipped with hydraulic disc brakes, which offer stronger stopping power and more precise modulation, especially appreciated on descents and in wet conditions. Check your model's spec sheet at ado-canada.com to confirm the exact brake type.
What wheel size do the different ADO models use?
The ADO lineup offers three wheel formats depending on the series: AIR20 models run on 20-inch wheels (compact, ideal for folding bikes), AIR28 models run on 28-inch wheels (standard road format, excellent stability), and AIR30 models run on 700c wheels, the standard road-bike format, for an even smoother ride over long distances. Bigger wheels offer better stability and comfort over long distances, while smaller wheels favour compactness and manoeuvrability in the city.
🧰 Accessories
What accessories are compatible with ADO bikes?
The ado-canada.com shop offers a range of official accessories designed for ADO bikes: rear racks, panniers, extra lighting, locks, fenders, and the ADO AIR power bank to extend your range. Standard market accessories (helmets, bells, mirrors, phone mounts) are also compatible with ADO handlebars. For any specific mounting accessory, check with our team at info@ado-canada.com to confirm compatibility with your model.
Is there a pannier or basket available for the ADO bike?
Yes. Panniers and racks are available among ADO's official accessories at ado-canada.com. These accessories are designed to fit seamlessly with models in the lineup. For everyday errands, cottage outings, or outdoor rides, a side pannier or handlebar bag can turn your ADO bike into a practical, versatile way to carry your gear.
Can I add a child seat to an ADO bike?
Whether a child seat can be installed depends on the model and its specific structural configuration. Before installing any child seat or passenger-carrying device on your ADO bike, check with our technical team at info@ado-canada.com to confirm compatibility and the weight limits for that model. Children's safety comes first and requires a careful check of the technical specs before any installation.
Is there a power bank available to charge the bike on the go (ADO AIR power bank)?
Yes. The ADO AIR power bank is a portable charging accessory designed specifically for ADO electric bikes. It lets you extend your range on long outings or recharge the battery without access to a power outlet. It's especially handy for cottage-to-cottage rides, long trips on Quebec bike paths, or any outing that goes beyond your bike's standard range. Check availability and compatibility at ado-canada.com.
How do I install and use ADO accessories?
Every official ADO accessory comes with clear installation instructions. For major accessories (racks, integrated lighting, the power bank), illustrated guides and tutorial videos are available at ado-canada.com and on ADO's official YouTube channel. For questions about installing anything on a specific model, our team is available at info@ado-canada.com. Always use the right tools and avoid forcing fasteners, to prevent damage to the frame or other components.